Returns & Exchanges
At Feals, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn garments. Our goal is to ensure you find the perfect fit and style to elevate your wardrobe with confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.
- 3.Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our warehouse.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.