Frequently Asked Questions
Everything you need to know about your Feals experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits may vary by collection.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation with a tracking link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Feals, we prioritize ethical manufacturing and use organic or recycled materials whenever possible to minimize our environmental footprint.